Technology & Services

Internet Access & Student Technology Services

Wi-Fi access is provided throughout the residence halls. AirBears2 is the recommended Wi-Fi network for students. To connect to AirBears2, you will first need to create a login key. Find instructions at airbears.berkeley.edu

If you require an Ethernet (wired) network port, you can submit a request to activate a port. To be eligible, you need to have a device that only has a wired connection, or its wireless adapter is unable to connect to Enterprise WPA2 networks (e.g. gaming consoles); AND it is compatible with the campus network. You may also request a wired network port if wireless reception in your unit is too weak for your devices to reliably connect over WiFi.

To submit a request, please contact Student Technology Services at 510-642-HELP(4357) or by email at sts-help@berkeley.edu. Please include your name and contact information (email and phone), the reason for the port activation (i.e., why you’re unable to connect using wifi) and your location (unit, building, room number).

Student Technology Services provides tech support and resources to all graduate and undergraduate students. If you are experiencing any network or technical issues, please contact us by phone at 510-642-HELP(4357) or by email at sts-help@berkeley.edu. You can also visit our staff at our help desk located near the fourth floor entrance at Moffitt Library. For more information about Student Technology Services services and resources, visit studenttech.berkeley.edu.

Students living in University-owned housing will receive all telephone service through ORCA. 

Academic Services

Our residence halls provide extensive academic services to residents, including tutoring, peer advising, and faculty programs. Our academic centers are fitted with computer workstations, printers, study spaces, and such technology as faxing, copying, and headphones. 

Learn more:

Campus Wi-Fi Options